Complaints

Complaints

In accordance with the provisions, you have the right to make a complaint about the purchased goods. When submitting a complaint, the defective product should be delivered together with a proof of purchase and a completed complaint form to the address of our studio.

1. Complete the form

2. Attach the form
to the package with the receipt

3. Send the package to the following address:
Gromadzka 13a, 61-655 Poznań

Download the form

The complaint will be considered within 14 working days from the date of its receipt. We will notify you about the decision to consider the complaint via e-mail.